Terms & Conditions
LOTUS GARDEN HOTEL
Online Reservation System http://lotusgardenhotelmanila.com/
GENERAL TERMS AND CONDITIONS
CANCELLATION & MODIFICATION POLICY
- Modification and cancellation of confirmed room reservation must be done three (3) days prior to check-in date. Guest may call reservations at (02) 522-1515 or e-mail: firstname.lastname@example.org for any changes in their booking. To avoid misunderstanding of any sort, our reservation officer may require you to send us via e-mail the written cancellation or modification of your reservation request. Any modification in the length of stay, dates and room type after the cut off date may result in a rate change.
|PERIOD||DAYS OF CANCELLATION||CHARGES|
|Early Cancellation or Modification||If you cancel your reservation before the cut-off date which is three (3) days before the actual date of check-in||Free of Charge|
|Late Cancellation or Modification||If you cancel your reservation after the cut-off date||Amount equivalent to one (1) room night|
|No Show||If you don’t arrive by 6:00pm on your actual date of check-in||Amount equivalent to one (1) room night|
If guest cancels before 72 hours prior to the schedule day of arrival, the Hotel’s liability to the guest will be no greater than the amount paid by the client in respect of any booking. If the guest cancels within 72 hours of the time of arrival, the Hotel’s liability will be limited to the charge for one night’s accommodation. Where possible the Hotel may but is not obliged nor will it be liable to find alternate accommodation in the event that the Hotel is unable to accommodate the Guest.